Help Center

Frequently Asked Questions

Yogros is a digital marketplace in Kigali that delivers fresh groceries and connects customers to us for trusted home and professional services. We make it easy for individuals, families, and businesses to order groceries and essential services without visiting traditional markets. Our platform is easy to use, intuitive, fast and secure.

  Let's Go Shopping

Simply browse our grocery categories, add the items you need to your cart, select your delivery address and preferred delivery time, and choose your payment method. Once your order is confirmed, our team prepares your items carefully and delivers them to your doorstep. You will receive updates throughout the process.

Select the service you need — such as cleaning, plumbing, or electrical work — and provide details about the job. Choose a convenient date and time, confirm your booking, and select a payment option. We will handle your request, and our team will be there at the agreed time to offer service.

Once your order is confirmed, you will receive updates on its status. Our system is designed to keep you informed so you always know when to expect your groceries or service.

Yes. Hotels, restaurants, guest houses, offices and other businesses or companies can place bulk orders or set up recurring supply schedules.